Responsible Gambling on Duel.com

The in-account tools are not verified. Duel.help could not confirm deposit limits, loss limits, cool-off or a self-service exclusion on Duel.com. What is confirmed is the route: 24/7 live chat and support@duel.com, where you can ask in writing for a limit or for your account to be closed for gambling reasons.

It is not verified. Duel.help has found no reliable public confirmation of a self-service deposit limit on Duel.com. Check your account settings, and if nothing is there, ask live chat or support@duel.com whether a limit can be applied to your account and get the answer in writing.

Send a written request through the 24/7 live chat on Duel.com or to support@duel.com, stating that you want the account closed because of a gambling problem and for how long. Ask for written confirmation and keep it. Check your account settings first in case a self-service option exists; Duel.help has not been able to verify one.

Yes. The helplines listed here are run by charities, health services or government-funded networks, not by casinos. They do not report callers to gambling operators, employers or banks, and you can usually stay anonymous. If privacy matters to you, each service publishes its confidentiality policy on its own website.

Start with two questions: have you ever felt the need to bet more and more money, and have you ever had to lie to people important to you about how much you gambled? A yes to either means a fuller check, such as the nine-question PGSI, is worthwhile. Only a clinician can diagnose gambling disorder.