How to Check a Transaction on a Block Explorer
Step-by-step guide to checking crypto transactions on block explorers: finding your TX hash, reading confirmation status, verifying amounts, and diagnosing stuck deposits.
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- What a block explorer is
- Which explorer to use
- Step-by-step: checking a deposit
- Reading the transaction page
- Status
- Confirmations
- From and To addresses
- Amount and token
- Memo or destination tag
- Timestamp and block number
- Diagnosing common problems
- Checking a withdrawal
- Checking by wallet address
- Tips for faster diagnosis
- Summary
Quick answer
When a deposit has not appeared or a withdrawal seems stuck, the block explorer is your first diagnostic tool. It shows what actually happened on the blockchain, independent of what the platform displays. Learning to read one takes five minutes and saves hours of unnecessary support tickets.
What a block explorer is
A block explorer is a website that indexes blockchain data and presents it in a readable format. Every transaction, address, and block on a public blockchain is visible through an explorer. Think of it as a search engine for on-chain activity.
Key facts
- What you need
- Transaction hash or wallet address
- What you learn
- Status, confirmations, amount, addresses
- Cost
- Free
- Account needed?
- No
Which explorer to use
| Network | Explorer | URL |
|---|---|---|
| Bitcoin | mempool.space or Blockstream | mempool.space / blockstream.info |
| Ethereum (ETH and ERC-20 tokens) | Etherscan | etherscan.io |
| Tron (TRX and TRC-20 tokens) | Tronscan | tronscan.org |
| Solana (SOL and SPL tokens) | Solscan | solscan.io |
| BNB Chain (BNB and BEP-20 tokens) | BscScan | bscscan.com |
| Litecoin | Blockchair | blockchair.com/litecoin |
| Dogecoin | Blockchair | blockchair.com/dogecoin |
| XRP Ledger | XRPSCAN | xrpscan.com |
| Base | BaseScan | basescan.org |
| Arbitrum | Arbiscan | arbiscan.io |
| Polygon | PolygonScan | polygonscan.com |
Not every network in this table is necessarily offered by Duel.com; the cashier shows which networks are available for each coin.
Step-by-step: checking a deposit
Find your transaction hash
Open your wallet and navigate to transaction history or outgoing transfers. Locate the transfer you sent to the deposit address. Copy the transaction hash — the full string, not a truncated version.
Open the correct block explorer
Go to the explorer for the network you used. If you deposited USDT on Tron, open tronscan.org. If you deposited ETH, open etherscan.io. For Bitcoin use mempool.space, for Solana solscan.io.
Paste the hash into the search bar
The search bar is at the top of every explorer. Paste the full transaction hash and press enter.
Read the transaction details
The results page shows everything about your transfer. Key fields are explained below.
Compare against what you expected
Check the destination address matches the deposit address, the amount is correct, and the status shows success with sufficient confirmations.
Reading the transaction page
Step 1
Status
Success, pending, or failed
Step 2
Confirmations
How many blocks since inclusion
Step 3
From / To
Sender and recipient addresses
Step 4
Amount
Value transferred
Step 5
Timestamp
When it was included in a block
Status
| Status | Meaning | Action |
|---|---|---|
| Success / Confirmed | Transaction is on-chain and valid | Wait for the confirmation count shown in the Duel.com cashier |
| Pending / Unconfirmed | In mempool, not yet in a block | Wait, or speed up if fee was too low |
| Failed | Transaction reverted on-chain | Funds not transferred, though the network fee is still spent; check wallet balance |
| Not found | Hash not recognised | Verify hash and explorer; tx may not have broadcast |
Confirmations
The confirmation count tells you how many blocks deep your transaction is: the block that contains it counts as the first confirmation, and each block after adds one. Compare this to the requirement shown in the Duel.com cashier for that coin and network. Not every explorer shows a number: Solana explorers show a status (processed, confirmed, finalized) and XRP Ledger explorers show whether the transaction is validated, which is final. See blockchain confirmations explained.
From and To addresses
- From: Your wallet address (the sender). Confirms the transaction originated from you.
- To: The deposit address (the recipient). Compare character by character against the address on the deposit screen. A mismatch means you sent to the wrong address.
Amount and token
Verify the transferred amount matches what you intended. For token transfers (USDT, USDC), the explorer shows both the token name and the contract address. An unexpected contract address may indicate you sent a bridged or wrapped version the platform does not recognise.
Memo or destination tag
For XRP and other coins that use a shared address plus a tag or memo, the transaction page also shows the destination tag or memo that was sent. Check it matches the one the cashier displayed. A missing or wrong tag means the funds arrived but cannot be matched to your account without manual help from support.
Timestamp and block number
When the transaction was included. Useful for estimating how long until the confirmation threshold is reached, based on the network's average block time.
Diagnosing common problems
| Feature | Explorer shows | Likely cause | Next step |
|---|---|---|---|
| Not found | Transaction never broadcast | Check wallet outgoing history; resend if needed | |
| Pending, 0 confirmations | Low fee or congestion | Wait or speed up transaction | |
| Success, wrong To address | Sent to wrong address | Funds likely unrecoverable; contact support | |
| Success, wrong token contract | Sent wrong token variant | See deposit not showing up | |
| Success, enough confirmations, no credit | Platform-side delay or issue | See deposit not showing up; contact support with TX hash | |
| Success, on wrong network explorer | Wrong network deposit | See wrong network deposit guide |
Checking a withdrawal
The process is identical. Duel.com processes withdrawals automatically and typically broadcasts them within minutes when no review is triggered. After requesting a withdrawal:
- Once the transaction has been broadcast, a transaction hash appears with the withdrawal in your history
- If no hash is shown yet, the withdrawal has not left the platform; it may be under review or waiting on something from you — see withdrawal pending
- Once a hash appears, look it up on the explorer for the network you selected
- Verify the To address is your wallet address and the amount is correct
If the explorer shows the transaction confirmed to your address, the funds have arrived and any remaining wait is on the receiving wallet or exchange — see withdrawal not received.
Checking by wallet address
You can also search by address rather than transaction hash:
- Paste your wallet address to see all incoming and outgoing transactions
- Paste the deposit address to confirm your transfer arrived there
- Useful when you forgot to copy the TX hash but remember the approximate time
- Filter by token type if the explorer supports it
Tips for faster diagnosis
- Bookmark the explorers for networks you use regularly
- Take a screenshot of the transaction page if opening a support ticket
- Note the confirmation count and timestamp for reference
- Check the token contract address if the deposit involves a non-native token
- Do not share your private keys or seed phrase on any explorer or support channel
Summary
Copy the transaction hash from your wallet, open the block explorer for the correct network, and read the status, confirmations, addresses, and amount. The explorer tells you what happened on-chain independently of the platform. Use it to diagnose pending deposits, verify withdrawal delivery, and provide evidence when contacting support.
Frequently asked questions
Where do I find my transaction hash?
In your wallet's transaction history, outgoing transfers list a transaction hash, TX ID, or transaction ID. It is a long string of letters and numbers (or hex characters on EVM chains). Copy the full string — partial hashes will not work in the explorer search.
Which block explorer should I use?
Use the explorer for the network you sent on: mempool.space or blockstream.info for Bitcoin, etherscan.io for Ethereum, tronscan.org for Tron, solscan.io for Solana and bscscan.com for BNB Chain. Using the wrong explorer will show no results even if the transaction succeeded.
My transaction shows confirmed but my balance has not updated. Why?
On-chain confirmation and platform credit are separate steps. Duel.com credits automatically once the confirmation count shown in the cashier for that coin and network is reached, which can be more than the single confirmation an explorer labels as confirmed. If the count is met and about an hour has passed, contact support with the hash.
Can I check someone else's transaction?
Yes. Block explorers are public. Anyone with a transaction hash or wallet address can view the transaction history. This transparency is a core feature of blockchains — all transactions are publicly auditable.
Duel.help Research Desk
Payments, verification & compliance research
The research desk focuses on deposits, withdrawals, verification flows, jurisdictional availability and the operational side of crypto casinos.
- Published
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Independent and unaffiliated with Duel.com. Read our editorial policy to see how these guides are researched and reviewed.
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